Terms of Use
Clear guidelines for using Epic Luxe's premium automotive platform
Welcome to Epic Luxe
These Terms of Use ("Terms") govern your access to and use of Epic Luxe's platform, website, and services. By accessing or using our platform, you agree to be bound by these Terms and our Privacy Policy.
Epic Luxe is India's premier platform for luxury pre-owned vehicles, offering services including vehicle browsing, buying, selling, financing, and professional valuations for premium brands such as Mercedes-Benz, BMW, Audi, and other luxury automobiles.
Acceptance of Terms
Agreement to Terms
By using Epic Luxe's services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please discontinue use of our platform.
Binding Agreement
These Terms constitute a legally binding agreement between you and Epic Luxe.
- • Applies to all users and visitors
- • Includes all platform features
- • Updated periodically with notice
Modifications
We reserve the right to modify these Terms at any time with appropriate notice.
- • Changes posted on platform
- • Significant changes notified via email
- • Continued use implies acceptance
Eligibility
User Requirements
To use Epic Luxe's services, you must meet the following criteria and provide accurate information throughout your interactions with our platform.
Age Requirement
Must be at least 18 years old or have legal guardian consent
Valid Identity
Provide accurate personal information and valid identification
Legal Capacity
Have legal capacity to enter into binding agreements
Account Suspension: Epic Luxe reserves the right to suspend or terminate accounts that do not meet eligibility requirements or provide false information.
Services Offered
Vehicle Services
- Browse luxury pre-owned vehicles
- Buy certified premium cars
- Sell your luxury vehicle
- Professional vehicle inspections
Support Services
- Free vehicle valuations
- Financing assistance
- WhatsApp support and consultation
- Documentation assistance
Important Service Notes
• Inventory Updates: Vehicle availability is subject to change and updated regularly
• Inspections: All listed vehicles undergo comprehensive quality inspections
• Valuations: Estimates provided are indicative and not guaranteed offers unless explicitly quoted
• Third-Party Services: Financing and some services may involve partner institutions
User Responsibilities
✓ You Must
Provide Accurate Information
Submit truthful personal and vehicle details
Respect Platform Rules
Follow all terms and community guidelines
Maintain Account Security
Protect your login credentials and notify us of breaches
Complete Legal Documentation
Provide required documents for transactions
✗ You Must Not
Misrepresent Vehicles
Provide false information about vehicle condition or history
Engage in Fraud
Attempt fraudulent transactions or identity theft
Violate Laws
Use the platform for illegal activities or prohibited purposes
Abuse Support Channels
Spam or misuse WhatsApp, phone, or email communications
Third-Party Services & Links
Partner Services
Epic Luxe collaborates with trusted financial institutions, inspection services, and other partners to provide comprehensive automotive solutions.
Banking Partners
Inspection Services
Documentation
Important Disclaimers
• Independent Services: Third-party services operate under their own terms and conditions
• No Endorsement: Links to external sites do not constitute endorsement of their content
• Financing Terms: Loan terms and approvals are determined by financial institution partners
• External Privacy: Third-party sites have their own privacy policies and data practices
Limitation of Liability
Service Limitations
Epic Luxe provides its platform and services "as is" and makes no warranties regarding accuracy, completeness, or availability of information or services.
Vehicle Information
- • Specifications subject to verification
- • Condition reports are indicative
- • Prices may vary based on final inspection
- • Availability changes without notice
Valuation Services
- • Estimates are not binding offers
- • Market conditions may affect values
- • Final offers subject to inspection
- • No guarantee of resale value
Liability Exclusions
Epic Luxe shall not be liable for indirect, incidental, special, or consequential damages arising from:
- • Platform downtime or technical issues
- • Third-party service failures
- • Market fluctuations affecting vehicle values
- • User error or misuse of services
- • Delays in processing or communications
- • Force majeure events beyond our control
Account Termination
User-Initiated Termination
You may discontinue using Epic Luxe services at any time by:
- • Contacting customer support
- • Requesting account closure
- • Completing pending transactions
- • Following data deletion procedures
Platform-Initiated Termination
Epic Luxe may suspend or terminate accounts for:
- • Violation of these Terms
- • Fraudulent or illegal activities
- • Providing false information
- • Abuse of platform services
Post-Termination
Upon termination, your access to Epic Luxe services will cease, but certain provisions of these Terms (including liability limitations and dispute resolution) will survive termination. We will handle your data according to our Privacy Policy and applicable legal requirements.
Dispute Resolution
Governing Law
These Terms are governed by the laws of India. Any disputes arising from your use of Epic Luxe services will be subject to the exclusive jurisdiction of courts in [Your City], India.
Direct Resolution
Contact our support team first to resolve issues amicably
Mediation
Engage in good faith mediation before formal proceedings
Legal Action
Resort to court proceedings if resolution attempts fail
Time Limitation: Any claims must be brought within one (1) year of the date the cause of action arose, unless otherwise required by applicable law.
Questions About These Terms?
For clarifications or concerns regarding these Terms of Use, please contact us:
Email Support
legal@epicluxe.in
Response within 48 hours
Phone Support
+91-XXXX-XXXXX
Mon-Sat: 9 AM - 7 PM IST
Corporate Office
Epic Luxe Headquarters
India
Effective Date
January 1, 2025
Version
1.0
Next Review
July 2025
By continuing to use Epic Luxe's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy.